私隱政策聲明
Privacy Policy and Personal Information Collection Statement

私隱政策聲明
Privacy Policy and Personal Information Collection Statement

1. 閣下的私隱

Excellent Ford Dev Ltd (下稱為 「我們」、「本公司」或「DOHWAJI」) 尊重任何瀏覽本網頁的人士或參加DOHWAJI的活動或登記使用 DOHWAJI的服務或網上內容 (以下簡稱為「服務」) 的人士的私隱權。本私隱政策受《個人資料(私隱)條例》(香港法例第486章)(以下簡稱「私隱條例」)規管並奉行其有關規定。

請細閲以下內容,以了解我們如何處理閣下的個人資料的政策和實務。本政策可能不時予以修訂。修訂將在發佈有關政策後立即生效。我們鼓勵閣下再次定期瀏覽本隱私政策,確保始終瞭解與閣下的資訊有關的慣例。如本私隱政策聲明的英文及中文版本有任何抵觸,概以英文版本為準。

本私隱政策聲明內「個人資料」一詞含有香港法例第486章《個人資料(私隱)條例》所解釋的意義。

2. 收集的個人資料類別

閣下或須不時提供閣下的個人資料,包括但不限於閣下的姓名、性別、年齡、身分證明文件 號碼、出生日期、電話號碼、傳真號碼、住址、電郵地址、信用卡資料、教育程度、職業、 家庭收入、興趣及喜好活動等。如閣下拒絕提供有關資料及/或提供不完整或不正確資料,可能令本公司無法為閣下提供某些服務。如閣下未滿十八歲,必須先得到家長或監護人的同意 ,方可向本公司提供任何個人資料。

3. 我們將收集及使用閣下的個人資料的用途

於閣下購物、參與相關推廣活動或申請成為我們品牌會員時,我們可能會收集閣下的個人資料。

如閣下希望得到我們提供的某些服務,某些個人資料是必須提供的,此等資料將會在會員申請表格內被註明為「必須提供資料」。如閣下希望我們向閣下提供所申請的服務,閣下必須向我們提供這些個人資料。如某些個人資料只為可自願性提供的,該等資料將不會被註明為「 必須提供資料」,且閣下可決定是否向我們提供該等資料。

如閣下希望我們提供下列任何服務,閣下須向我們提供閣下的個人資料:

a. 參加及維持閣下作為我們的會員的資格;

b. 累積作為我們的會員的優惠積分;

c. 向閣下發出關於作為我們的會員可享有的福利和優惠的通知;

d. 享有作為會員的優惠;

e. 通知有關會員計劃的任何修訂;

f. 數據清洗及客戶資料更新; 及

g. 其他有關會員的持續性客戶支援服務。

我們可能會使用由閣下提供的任何個人資料 (無論是必須性提供的和/或自願性提供的),使我們能夠為閣下提供以下附加服務和/或進行以下活動:

a. 讓我們更清楚了解我們客戶的統計資料;

b. 作內部研究及分析,以讓我們能妥善提供切合閣下特定需求的獎賞、服務及產品信息或 禮物;

c. 市場研究;

d. 讓我們的美容顧問進行跟進服務;

e. 分派客戶滿意調查; 及

f. 寄出尊貴客戶通訊及尊貴客戶活動最新資料。

g. 放送再行銷廣告。

4. 個人資料的披露

如我們向閣下收集個人資料,我們將:

a. 告知閣下(以本私隱政策聲明或透過另行發出的通知)我們正在收集閣下的資料及我們所 收集的該等個人資料的用途;

b. 在相關情況下,給予閣下機會反對將閣下的個人資料作某種用途; 及

c. 告知閣下我們將如何儲存閣下的個人資料及閣下如何可以查閱,更改及刪除我們所保存的該等個人資料。

我們收集及持有關於閣下的個人資料均會被保密處理,但我們可能會向以下人士 (不論是在香港境內或境外) 披露該等資料作上文第3段所列收集該等資料之有關用途:

a. 任何旗下公司, 附屬公司、控股公司、關聯公司或由 Excellent Ford Dev Ltd

b. 就處理及儲存閣下的資料向我們提供行政、電訊、電腦、再行銷廣告及其他服務的任何代理、承包商 或第三方服務供應商 ( 統稱「第三方供應商」);

c. Excellent Ford Dev Ltd 的任何實際或建議的受讓人、承讓人或繼承人; 及

d. 由法律規定或授權的政府和監管機關、執法機構和其他組織; 第三方供應商負有保密責任及受合約條款之約束只能使用閣下的個人資料作上文第3段所列的用途,而非第三方供應商之目的(包括直接促銷)。

5. 直接促銷

我們亦可能會使用閣下的個人資料包括姓名、電話號碼、住址及電郵地址作直接市場推廣用途。根據法律規定,除非我們已獲得閣下的同意,我們不會使用閣下的個人資料作直接促銷。

若閣下同意,閣下的個人資料有可能被用作以下用途:

a. 通知閣下有關新產品推出及其他推廣優惠,包括 (如適用) 護膚產品、化妝品、彩妝產品、 美肌健康補充品、身體護理產品、彩妝服務、身體護理服務及美容服務;

b. 通知閣下有關我們的推廣活動,包括 (如適用) 彩妝班及/或示範、皮膚護理講座、其他美容課堂、公關活動、尊貴客戶聚會、產品套装、店舗開幕活動、商店公告活動、展覽、 時裝表演及最新消息;

c. 通知閣下有關皮膚護理、彩妝或身體護理的專櫃或專櫃以外服務及活動,以作推廣及獎賞用途;

d. 市場推廣獎賞計劃、生日優惠、免費試用產品、數碼活動、路演/街頭推廣活動,店內推廣的最新消息;

e. 通知閣下有關與購物商場、百貨公司、信用咭、銀行、行業、名人雜誌、電視、網站、 文化、藝術或音樂團體 / 組織、慈善團體或非謀利組織的聯合推廣或活動; 及

f. 與 Excellent Ford Dev Ltd進行跨品牌合作推廣及/或活動。 如於任何時候閣下不希望我們使用閣下的個人資料於上文所述的直接市場推廣用途,閣下可透過下文第8段所列的渠道聯絡我們,以行使閣下的退出權利。

6. 保安

閣下向本公司提供的個人資料將妥為存置於本公司的客戶服務系統內,只有獲授權人士方可查閱。

7. Cookies 政策

此Cookies政策說明我們如何利用Cookies收集資訊以及該等收集的目的。通過使用本網站,您同意我們可以儲存和使用Cookies和IP地址,用作以下目的。

我們利用Cookies自動收集有關您在我們網站上的活動的資訊,例如您的IP地址、您的閱覽和瀏覽紀錄、您使用我們的產品和服務的紀錄和未授權的使用紀錄。

“Cookies”是一些電腦檔案,當您使用電腦和設備在網絡瀏覽器中加載我們的網站時,Cookies會被儲存於您的電腦和設備內。當您登入該網站時,我們的系統會把Cookies儲存於您的電腦和設備內。Cookies使您於將來更容易登入及使用該網站。Cookies也可以幫助我們監控網站流量、收集有關您如何使用網站的統計和度身訂造適合您的網站内容。大部分網站瀏覽器被預設為接受Cookies。如果您不想使用Cookies功能,您可透過更改瀏覽器的設定來設定您的電腦和設備拒絕接受Cookies的存取。若您選擇拒絕接受Cookies,您可能無法使用我們網站上的某些功能和服務。有關資訊,您可以參考網頁瀏覽器中的「幫助」功能以了解如何封鎖所有的Cookies功能或者設定在儲存Cookies前接收警告提示。

所收集的資訊將被保留,直至不再需要為上述目的保留該等資訊為止。

8. 存取及更正資料的權利

閣下可隨時要求存取及更正於我們的記錄中與閣下有關的個人資料。閣下可向我們提出書面要求(Email: cs@dohwaji.com) 隨時更新、修正、刪除或查閱個人資料。

閣下亦可要求我們從任何運作中的郵遞或分派名單中刪除閣下或閣下的個人資料。如閣下不希望收到我們的宣傳和直接促銷資料,請致電以下電話號碼或電郵聯絡我們,並在閣下的通訊中註明「保密」。在回應閣下的要求時,我們可能會要求閣下提供若干關於閣下的資料, 以核實存取要求的真確性及有效性。

DOHWAJI

電郵: cs@dohwaji.com

電話號碼: (+852) 2355-9233

9. 個人資料私隱主任

(1) 如閣下要求

I. 查閱或更正資料;

II. 提供關於我們在個人資料方面的政策及實務的一般資料 ; 或

III. 提供關於我們持有的個人資料的種類; 及

(2) 一般查詢及投訴的人士,應聯絡:

個人資料私隱主任 (標上保密)

電郵:

cs@dohwaji.com

10. 資料的保存

我們將只會為履行收集閣下的個人資料的目的所需而保存閣下的個人資料。閣下與本公司進 行業務往來之時,本公司將保存閣下所有交易紀錄以作審核之用。本公司的內部政策是將有 關資料保存一段合理時間,並會將已不再需要用於收集時的目的之個人資料刪除。

1. 閣下的私隱

Excellent Ford Development Limited (下稱為「我們」、「我們的」、「本公司」或「DOHWAJI」) 尊重任何瀏覽本網頁的人士或參加DOHWAJI的活動或登記使用DOHWAJI的服務或網上內容 (以下簡稱為「服務」) 的人士的私隱權。本私隱政策受《個人資料(私隱)條例》(香港法例第486章)(以下簡稱「私隱條例」)規管並奉行其有關規定。

請細閲以下內容,以了解我們如何處理閣下的個人資料的政策和實務。本政策可能不時予以修訂。修訂將在發佈有關政策後立即生效。我們鼓勵閣下再次定期瀏覽本隱私政策,確保始終瞭解與閣下的資訊有關的實施。如本私隱政策聲明的英文及中文版本有任何抵觸,概以英文版本為準。

本私隱政策聲明內「個人資料」一詞含有香港法例第486章《個人資料(私隱)條例》所解釋的意義。

2. 收集的個人資料類別

閣下或須不時提供閣下的個人資料,包括但不限於閣下的姓名、性別、年齡、身分證明文件號碼、出生日期、電話號碼、傳真號碼、住址、電郵地址、信用卡資料、教育程度、職業、家庭收入、興趣及喜好活動等。如閣下拒絕提供有關資料及/或提供不完整或不正確資料,可能令本公司無法為閣下提供某些服務。如閣下未滿十八歲,必須先得到家長或監護人的同意,方可向本公司提供任何個人資料。

3. 我們將收集及使用閣下的個人資料的用途

於閣下購物、參與相關推廣活動或申請成為我們品牌會員時,我們可能會收集閣下的個人資料。

如閣下希望得到我們提供的某些服務,某些個人資料是必須提供的,此等資料將會在會員申請表格內被註明為「必須提供資料」。如閣下希望我們向閣下提供所申請的服務,閣下必須向我們提供這些個人資料。如某些個人資料只為可自願性提供的,該等資料將不會被註明為「必須提供資料」,且閣下可決定是否向我們提供該等資料。

如閣下希望我們提供下列任何服務,閣下須向我們提供閣下的個人資料:

a. 參加及維持閣下作為我們的會員的資格;

b. 累積作為我們的會員的優惠積分;

c. 向閣下發出關於作為我們的會員可享有的福利和優惠的通知;

d. 享有作為會員的優惠;

e. 通知有關會員計劃的任何修訂;

f. 數據清洗及客戶資料更新; 及

g. 其他有關會員的持續性客戶支援服務。

我們可能會使用由閣下提供的任何個人資料 (無論是必須性提供的和/或自願性提供的),使我們能夠為閣下提供以下附加服務和/或進行以下活動:

a. 讓我們更清楚了解我們客戶的統計資料;

b. 作內部研究及分析,以讓我們能妥善提供切合閣下特定需求的獎賞、服務及產品信息或禮物;

c. 市場研究;

d. 讓我們的美容顧問進行跟進服務;

e. 分派客戶滿意調查

f. 寄出尊貴客戶通訊及尊貴客戶活動最新資料; 及

g. 放送再行銷廣告。

4. 個人資料的披露

如我們向閣下收集個人資料,我們將:

a. 告知閣下(以本私隱政策聲明或透過另行發出的通知)我們正在收集閣下的資料及我們所收集的該等個人資料的用途;

b. 在相關情況下,給予閣下機會反對將閣下的個人資料作某種用途; 及

c. 告知閣下我們將如何儲存閣下的個人資料及閣下如何可以查閱,更改及刪除我們所保存的該等個人資料。

我們收集及持有關於閣下的個人資料均會被保密處理,但我們可能會向以下人士 (不論是在香港境內或境外) 披露該等資料作上文第3段所列收集該等資料之有關用途:

a. 任何旗下公司, 附屬公司、控股公司、關聯公司或由本公司

b. 就處理及儲存閣下的資料向我們提供行政、電訊、電腦、再行銷廣告及其他服務的任何代理、承包商或第三方服務供應商 (統稱「第三方供應商」);

c. 本公司的任何實際或建議的受讓人、承讓人或繼承人; 及

d. 由法律規定或授權的政府和監管機關、執法機構和其他組織; 第三方供應商負有保密責任及受合約條款之約束只能使用閣下的個人資料作上文第3段所列的用途,而非第三方供應商之目的(包括直接促銷)。

5. 直接促銷

我們亦可能會使用閣下的個人資料包括姓名、電話號碼、住址及電郵地址作直接市場推廣用途。根據法律規定,除非我們已獲得閣下的同意,我們不會使用閣下的個人資料作直接促銷。

若閣下同意,閣下的個人資料有可能被用作以下用途:

a. 通知閣下有關新產品推出及其他推廣優惠,包括 (如適用) 護膚產品、化妝品、彩妝產品、 美肌健康補充品、身體護理產品、彩妝服務、身體護理服務及美容服務;

b. 通知閣下有關我們的推廣活動,包括 (如適用) 彩妝班及/或示範、皮膚護理講座、其他美容課堂、公關活動、尊貴客戶聚會、產品套装、店舗開幕活動、商店公告活動、展覽、時裝表演及最新消息;

c. 通知閣下有關皮膚護理、彩妝或身體護理的專櫃或專櫃以外服務及活動,以作推廣及獎賞用途;

d. 市場推廣獎賞計劃、生日優惠、免費試用產品、數碼活動、路演/街頭推廣活動,店內推廣的最新消息;

e. 通知閣下有關與購物商場、百貨公司、信用咭、銀行、行業、名人雜誌、電視、網站、文化、藝術或音樂團體 / 組織、慈善團體或非謀利組織的聯合推廣或活動; 及

f. 與本公司進行跨品牌合作推廣及/或活動。

如於任何時候閣下不希望我們使用閣下的個人資料於上文所述的直接市場推廣用途,閣下可透過下文第8段所列的渠道聯絡我們,以行使閣下的退出權利。

6. 保安

閣下向本公司提供的個人資料將妥為存置於本公司的客戶服務系統內,只有獲授權人士方可查閱。


7. Cookies政策

此Cookies政策說明我們如何利用Cookies收集資訊以及該等收集的目的。通過使用本網站,您同意我們可以儲存和使用Cookies和IP地址,用作以下目的。

甚麼是「Cookies」

Cookies是一些電腦檔案,當您使用電腦和設備在網絡瀏覽器中加載我們的網站時,Cookies會被儲存於您的電腦和設備內。Cookies使您於將來更容易登入及使用該網站。Cookies也可以幫助我們收集有關您如何使用網站的統計和度身訂造適合您的網站内容。

我們如何使用「Cookies」

我們使用Cookies自動收集有關您在我們網站上的活動的資訊,例如:

- 您的IP地址: 這有助於我們識別您的大致位置並提高我們網站的表現。

 您的閱覽和瀏覽紀錄: 這有助於我們了解您如何瀏覽我們的網站並客製化您的體驗。

 您使用我們的產品和服務的紀錄: 這有助於我們根據用戶回饋來改善我們的產品和服務。

 未授權的使用紀錄: 這有助於我們保護我們的網站和使用者免受惡意活動的侵害。


「Cookies」的類別:

我們使用:

 暫時性Cookie:這些Cookie是暫時的,當您關閉瀏覽器時會被刪除。它們幫助我們記住您當前會話期間的偏好。

 持續性Cookie:這些Cookie會在您的裝置上保留較長時間,並幫助我們記住您的偏好以供將來存取。

大部分網站瀏覽器被預設為接受Cookies。如果您不想使用Cookies功能,您可透過更改瀏覽器的設定來設定您的電腦和設備拒絕接受Cookies的存取。若您選擇拒絕接受Cookies,您可能無法使用我們網站上的某些功能和服務。有關資訊,您可以參考網頁瀏覽器中的「幫助」功能以了解如何封鎖所有的Cookies功能或者設定在儲存Cookies前接收警告提示。

所收集的資訊將被保留,直至不再需要為上述目的保留該等資訊為止。

8. 存取及更正資料的權利

閣下可隨時要求存取及更正於我們的記錄中與閣下有關的個人資料。閣下可向我們提出書面要求(Email: cs@dohwaji.com)隨時更新、修正、刪除或查閱個人資料。

閣下亦可要求我們從任何運作中的郵遞或分派名單中刪除閣下或閣下的個人資料。如閣下不希望收到我們的宣傳和直接促銷資料,請致電以下電話號碼或電郵聯絡我們,並在閣下的通訊中註明「保密」。在回應閣下的要求時,我們可能會要求閣下提供若干關於閣下的資料,以核實存取要求的真確性及有效性。

DOHWAJI

電郵: cs@dohwaji.com

電話號碼(只接受WhatsApp): +852 23559233

9. 個人資料私隱主任

(1) 如閣下要求

I. 查閱或更正資料;

II. 提供關於我們在個人資料方面的政策及實務的一般資料; 或

III. 提供關於我們持有的個人資料的種類; 及

(2) 一般查詢及投訴的人士,應聯絡:

個人資料私隱主任 (標上保密)

電郵: cs@dohwaji.com

10. 資料的保存

我們將只會為履行收集閣下的個人資料的目的所需而保存閣下的個人資料。閣下與本公司進行業務往來之時,本公司將保存閣下所有交易紀錄以作審核之用。本公司的內部政策是將有關資料保存一段合理時間,並會將已不再需要用於收集時的目的之個人資料刪除。


1. Privacy

Excellent Ford Development Limited (hereinafter referred to as "we", "us", "our", “the Company” or "DOHWAJI") respects the privacy of individuals who visit our website, participate in DOHWAJI events, or register to use DOHWAJI services or online content (hereinafter referred to as "Services"). This Privacy Policy is governed by and complies with the Personal Data (Privacy) Ordinance (Cap. 486) (the "Ordinance") of Hong Kong.

Please read the following to understand our policies and practices regarding how we treat your personal data. This policy may be amended from time to time. Any amendments will take effect immediately upon posting of the policy. We encourage you to periodically revisit this Privacy Policy to ensure you are always aware of the practices related to your information. In the event of any inconsistency between the English and Chinese versions of this Privacy Policy Statement, the English version shall prevail.

For the purposes of this Privacy Policy Statement, the term "personal data" shall have the meaning ascribed to it under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

2. Categories of Personal Data Collected

You may be required to provide your personal data from time to time, including but not limited to your name, gender, age, identity card number, date of birth, telephone number, fax number, address, email address, credit card information, educational background, occupation, household income, interests, and hobbies. If you refuse to provide such information and/or provide incomplete or inaccurate information, we may be unable to provide you with certain services. If you are under the age of eighteen, you must obtain the consent of your parent or guardian before providing any personal data to us.

3. Purposes for Which We Collect and Use Your Personal Data

We may collect your personal data when you make a purchase, participate in relevant promotional activities, or apply to become a member of our brand.

Certain personal data is mandatory for you to receive certain services provided by us. This data will be marked as "Mandatory Information" on the membership application form. You must provide us with this personal data if you wish to receive the service you have applied for. Certain personal data is optional and will not be marked as "Mandatory Information".

You may choose whether or not to provide us with this data. If you wish to receive any of the following services, you must provide us with your personal data:

a. Participate in and maintain your membership with us;

b. Accumulate reward points as a member of our program;

c. Receive notifications about benefits and offers available to you as a member;

d. Enjoy member-exclusive discounts and offers;

e. Receive notifications about any revisions to the membership program;

f. Data cleansing and customer data updates; and

g. Other ongoing customer support services related to membership.

We may use any personal data provided by you (whether mandatory and/or voluntary) to enable us to provide you with the following additional services and/or to carry out the following activities:

a. Gain a better understanding of our customer demographics;

b. Conduct internal research and analysis to enable us to provide you with relevant reward, service, and product information or gifts tailored to your specific needs;

c. Market research;

d. Enable our beauty consultants to provide follow-up services;

e. Distribute customer satisfaction surveys;

f. Send out VIP communications and updates on VIP events; and

g. Deliver remarketing advertisements.

4. Disclosure of Personal Data

If we collect personal data from you, we will:

a. Inform you (through this Privacy Policy Statement or through a separate notice) that we are collecting your data and the purposes for which we are collecting such personal data;

b. Where relevant, provide you the opportunity to object to the use of your personal data for a particular purpose; and

c. Inform you how we will store your personal data and how you can access, modify, and delete such personal data that we hold.

All personal data we collect and hold about you will be kept confidential, but we may disclose such data to the following persons (whether within or outside Hong Kong) for the purposes for which such data was collected as set out in paragraph 3 above:

a. Any subsidiary, affiliate, holding company, associated company, or company controlled by the Company;

b. Any agent, contractor, or third-party service provider (collectively, "Third Party Providers") who provides us with administrative, telecommunications, computer, remarketing advertising, and other services in connection with the processing and storage of your data;

c. Any actual or proposed assignee, transferee, or successor of the Company; and

d. Government and regulatory bodies, law enforcement agencies, and other organizations as required or authorized by law. Third Party Providers are bound by confidentiality obligations and contractual terms to use your personal data only for the purposes set out in paragraph 3 above, and not for their own purposes (including direct marketing).

5. Direct Marketing

We may also use your personal data, including your name, telephone number, address, and email address, for direct marketing purposes. As required by law, we will not use your personal data for direct marketing purposes unless we have obtained your consent.

If you consent, your personal data may be used for the following purposes:

a. To inform you about new product launches and other promotional offers, including (where applicable) skincare products, cosmetics, makeup products, beauty health supplements, body care products, makeup services, body care services, and beauty services;

b. To inform you about our promotional events, including (where applicable) makeup classes and/or demonstrations, skincare seminars, other beauty workshops, public relations events, VIP gatherings, product bundles, store opening events, store announcement events, exhibitions, fashion shows, and latest news;

c. To inform you about counter or off-counter services and events related to skincare, makeup, or body care for promotional and reward purposes;

d. To inform you about the latest news on market promotion reward programs, birthday offers, free trial products, digital events, roadshows/street promotions, and in-store promotions;

e. To inform you about joint promotions or events with shopping malls, department stores, credit cards, banks, industries, celebrity magazines, television, websites, cultural, artistic, or musical groups/organizations, charitable organizations, or non-profit organizations; and

f. To inform you about cross-brand collaboration promotions and/or events with the Company.

If at any time you do not wish us to use your personal data for direct marketing purposes as described above, you may exercise your opt-out rights by contacting us through the channels listed in paragraph 8 below.

6. Security

The personal data you provide to us will be securely stored within our customer service system, and only authorized personnel will have access to it.

7. Cookies Policy

This Cookies Policy explains how we use cookies to collect information and the purposes for which such information is collected. By using this website, you consent to our storage and use of cookies and IP addresses for the following purposes:

What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us improve your browsing experience and provide you with personalized content.

How We Use Cookies:

We use cookies to automatically collect information about your activity on our website, such as:

 Your IP address: This helps us identify your general location and improve our website's performance.

 Your browsing history: This helps us understand how you navigate our website and tailor your experience.

 Your usage of our products and services: This helps us improve our products and services based on user feedback.

 Records of unauthorized use: This helps us protect our website and users from malicious activity.


Types of Cookies

We Use:

 Session cookies: These cookies are temporary and are deleted when you close your browser. They help us remember your preferences during your current session.

 Persistent cookies: These cookies remain on your device for a longer period and help us remember your preferences for future visits.

 Managing Your Cookie Settings: Most web browsers are set to accept cookies by default. If you don't want to use cookies, you can configure your computer or device to reject cookies by changing your browser settings. If you choose to reject cookies, you may not be able to use certain features and services on our website. For information on how to block all cookies or set your browser to notify you before cookies are stored, refer to the "Help" function in your web browser.

 Data Retention: The information we collect through cookies will be retained for as long as necessary to fulfill the purposes outlined above.

8. Right to Access and Correct Data

You have the right to access and correct your personal data held in our records at any time. You can submit a written request to us (Email: cs@dohwaji.com) to update, correct, delete, or access your personal data at any time.

You may also request that we remove you or your personal data from any active mailing or distribution lists. If you do not wish to receive promotional and direct marketing materials from us, please contact us by phone or email at the number or address below, and include "Confidential" in your communication. In response to your request, we may ask you to provide certain information about yourself to verify the authenticity and validity of the access request.

DOHWAJI

Email: cs@dohwaji.com

Phone Number (WhatsApp only): +852 23559233

9. Personal Data Privacy Officer

For requests regarding (I) accessing or correcting your personal data; (II) general information about our policies and practices regarding personal data; and (III) the types of personal data we hold; and for general inquiries and complaints, please contact us via:

Personal Data Privacy Officer

Email: cs@dohwaji.com

10. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. When you conduct business with us, we will retain all transaction records for audit purposes. Our internal policy is to retain relevant data for a reasonable period and to delete personal data that is no longer required for the purposes for which it was collected.

1. Our Pledge

Excellent Ford Dev Ltd (hereinafter referred to as "we", "us", "our", or "DOHWAJI") respects the privacy of individuals who visit our website, participate in DOHWAJI events, or register to use DOHWAJI services or online content (hereinafter referred to as "Services"). This Privacy Policy is governed by and complies with the Personal Data (Privacy) Ordinance (Cap. 486) (the "Ordinance") of Hong Kong.

Please read the following to understand our policies and practices regarding how we treat your personal data. This policy may be amended from time to time. Any amendments will take effect immediately upon posting of the policy. We encourage you to periodically revisit this Privacy Policy to ensure you are always aware of the practices related to your information. In the event of any inconsistency between the English and Chinese versions of this Privacy Policy Statement, the English version shall prevail.

For the purposes of this Privacy Policy Statement, the term "personal data" shall have the meaning ascribed to it under the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

2. Categories of Personal Data Collected

You may be required to provide your personal data from time to time, including but not limited to your name, gender, age, identity card number, date of birth, telephone number, fax number, address, email address, credit card information, educational background, occupation, household income, interests, and hobbies. If you refuse to provide such information and/or provide incomplete or inaccurate information, we may be unable to provide you with certain services. If you are under the age of eighteen, you must obtain the consent of your parent or guardian before providing any personal data to us.

3. Purposes for Which We Collect and Use Your Personal Data

We may collect your personal data when you make a purchase, participate in relevant promotional activities, or apply to become a member of our brand.

Certain personal data is mandatory for you to receive certain services provided by us. This data will be marked as "Mandatory Information" on the membership application form. You must provide us with this personal data if you wish to receive the service you have applied for. Certain personal data is optional and will not be marked as "Mandatory Information". You may choose whether or not to provide us with this data.

If you wish to receive any of the following services, you must provide us with your personal data:

a. Participate in and maintain your membership with us;

b. Accumulate reward points as a member of our program;

c. Receive notifications about benefits and offers available to you as a member;

d. Enjoy member-exclusive discounts and offers;

e. Receive notifications about any revisions to the membership program;

f. Data cleansing and customer data updates; and

g. Other ongoing customer support services related to membership.

We may use any personal data provided by you (whether mandatory and/or voluntary) to enable us to provide you with the following additional services and/or to carry out the following activities:

a. Gain a better understanding of our customer demographics;

b. Conduct internal research and analysis to enable us to provide you with relevant reward, service, and product information or gifts tailored to your specific needs;

c. Market research;

d. Enable our beauty consultants to provide follow-up services;

e. Distribute customer satisfaction surveys; and

f. Send out VIP communications and updates on VIP events.

g. Deliver remarketing advertisements.

4. Disclosure of Personal Data

If we collect personal data from you, we will:

Inform you (through this Privacy Policy Statement or through a separate notice) that we are collecting your data and the purposes for which we are collecting such personal data;

Where relevant, give you the opportunity to object to the use of your personal data for a particular purpose; and

Inform you how we will store your personal data and how you can access, modify, and delete such personal data that we hold.

All personal data we collect and hold about you will be kept confidential, but we may disclose such data to the following persons (whether within or outside Hong Kong) for the purposes for which such data was collected as set out in paragraph 3 above:

Any subsidiary, affiliate, holding company, associated company, or company controlled by Excellent Ford Dev Ltd;

Any agent, contractor, or third-party service provider (collectively, "Third Party Providers") who provides us with administrative, telecommunications, computer, remarketing advertising, and other services in connection with the processing and storage of your data;

Any actual or proposed assignee, transferee, or successor of Excellent Ford Dev Ltd; and

Government and regulatory bodies, law enforcement agencies, and other organizations as required or authorized by law.

Third Party Providers are bound by confidentiality obligations and contractual terms to use your personal data only for the purposes set out in paragraph 3 above, and not for their own purposes (including direct marketing).

5. Direct Marketing

We may also use your personal data, including your name, telephone number, address, and email address, for direct marketing purposes. As required by law, we will not use your personal data for direct marketing purposes unless we have obtained your consent.

If you consent, your personal data may be used for the following purposes:

• To inform you about new product launches and other promotional offers, including (where applicable) skincare products, cosmetics, makeup products, beauty health supplements, body care products, makeup services, body care services, and beauty services;

• To inform you about our promotional events, including (where applicable) makeup classes and/or demonstrations, skincare seminars, other beauty workshops, public relations events, VIP gatherings, product bundles, store opening events, store announcement events, exhibitions, fashion shows, and latest news;

• To inform you about counter or off-counter services and events related to skincare, makeup, or body care for promotional and reward purposes;

• To inform you about the latest news on market promotion reward programs, birthday offers, free trial products, digital events, roadshows/street promotions, and in-store promotions;

• To inform you about joint promotions or events with shopping malls, department stores, credit cards, banks, industries, celebrity magazines, television, websites, cultural, artistic, or musical groups/organizations, charitable organizations, or non-profit organizations; and

• To inform you about cross-brand collaboration promotions and/or events with Excellent Ford Dev Ltd.

If at any time you do not wish us to use your personal data for direct marketing purposes as described above, you may exercise your opt-out rights by contacting us through the channels listed in paragraph 8 below.

6. Security

The personal data you provide to us will be securely stored within our customer service system, and only authorized personnel will have access to it.

7. Cookies Policy

This Cookies Policy explains how we use cookies to collect information and the purposes for which such information is collected. By using this website, you consent to our storage and use of cookies and IP addresses for the following purposes:

What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us improve your browsing experience and provide you with personalized content.

How We Use Cookies:

We use cookies to automatically collect information about your activity on our website, such as:

Your IP address: This helps us identify your general location and improve our website's performance.

Your browsing history: This helps us understand how you navigate our website and tailor your experience.

Your usage of our products and services: This helps us improve our products and services based on user feedback.

Records of unauthorized use: This helps us protect our website and users from malicious activity.

Types of Cookies We Use:

Session cookies: These cookies are temporary and are deleted when you close your browser. They help us remember your preferences during your current session.

Persistent cookies: These cookies remain on your device for a longer period and help us remember your preferences for future visits.

Managing Your Cookie Settings:

Most web browsers are set to accept cookies by default. If you don't want to use cookies, you can configure your computer or device to reject cookies by changing your browser settings. If you choose to reject cookies, you may not be able to use certain features and services on our website. For information on how to block all cookies or set your browser to notify you before cookies are stored, refer to the "Help" function in your web browser.

Data Retention:

The information we collect through cookies will be retained for as long as necessary to fulfill the purposes outlined above.

8. Right to Access and Correct Data

You have the right to access and correct your personal data held in our records at any time. You can submit a written request to us (Email: cs@dohwaji.com) to update, correct, delete, or access your personal data at any time.

You may also request that we remove you or your personal data from any active mailing or distribution lists. If you do not wish to receive promotional and direct marketing materials from us, please contact us by phone or email at the number or address below, and include "Confidential" in your communication. In response to your request, we may ask you to provide certain information about yourself to verify the authenticity and validity of the access request.

DOHWAJI

Email: cs@dohwaji.com

Phone Number: (+852) 2355-9233

9. Personal Data Privacy Officer

For requests regarding:

Accessing or correcting your personal data;

General information about our policies and practices regarding personal data; or

The types of personal data we hold;

and for general inquiries and complaints, please contact us via email: cs@dohwaji.com

10. Data Retention


We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. When you conduct business with us, we will retain all transaction records for audit purposes. Our internal policy is to retain relevant data for a reasonable period and to delete personal data that is no longer required for the purposes for which it was collected.